What You’re Really Paying—And How to Pay Less
Card payments are fast, convenient, and essential in today’s world—but understanding what you’re actually being charged can feel like trying to decipher a phone bill from the ‘90s. Here's a quick breakdown to help make sense of card charges, and how to reduce them with smarter solutions like SOTpay.
When you take a card payment—whether in person, online, or over the phone—you’re typically paying three layers of fees:
Interchange Fee (Visa/Mastercard):
Goes to the cardholder’s bank. Usually 0.2–0.3% for debit cards, higher for credit or international cards.
Scheme Fee (Visa/Mastercard):
Paid to the card scheme (e.g. Visa, Mastercard) for handling the transaction. Usually a small percentage or flat fee.
Acquirer/Provider Fee:
What your payment provider or merchant acquirer charges you. This can vary wildly—especially if you're using a virtual terminal or have high-risk transactions.
Total card fees typically range from 0.9% to 3.5%, depending on the transaction type and risk profile.
Not all card payments are equal. Here's how they rank in terms of cost:
Type | Typical Fee | Risk Level |
---|---|---|
In-store chip & PIN | Low (0.9–1.2%) | Low |
Contactless | Low | Low |
Online with 3D Secure | Medium (1.2–1.9%) | Medium |
MOTO (Phone/Email) | High (2.5–3.5% or more) | High |
MOTO (Mail Order/Telephone Order) and non-secure online transactions cost more because they're riskier. Higher risk = higher fees + higher chance of chargebacks.
Minimum Monthly Charges
Authorisation Fees
Gateway Fees
PCI Non-Compliance Charges
Chargeback Fees
If you haven’t reviewed your merchant statement in a while, now’s the time.
Here’s where smarter tech like SOTpay comes in.
SOTpay lets you take secure, compliant payments remotely—but with added fraud protection and 3D Secure authentication, meaning:
Remove card-not-present fees
Fewer chargebacks
No PCI headaches
No fees for failed transactions
Branded pay-by-link experience
In many cases, businesses have cut their fees by 20–40% just by switching how they handle phone and email payments.
Card charges don’t need to be a mystery. Understand what you’re paying for, and use secure tech like SOTpay to reduce costs, protect your business, and give your customers a better experience.
It’s not about stopping card payments—it’s about doing them smarter.